Refund & Return Policy

Last updated: October 16, 2026

Each Wild Spoken Art canvas is made to order. Please review the artwork, dimensions, and shipping details carefully before completing your purchase.

Returns & Exchanges

We do not accept returns or exchanges for change of mind, selecting the wrong size, or ordering the wrong artwork, except where required by applicable law.

This does not affect your rights if your canvas arrives damaged, defective, incorrect, or materially different from its description.

Damaged, Defective, or Incorrect Items

Please inspect your canvas when it arrives. If there is a problem, email wildspokenart@gmail.com promptly, preferably within 7 days of delivery, so we can investigate and submit any necessary production-partner claim within its reporting window.

Include:

• Your order number.
• A description of the issue.
• Clear photos of the full canvas and the affected area.
• Photos of the packaging and shipping label, particularly for shipping damage.

Please retain the canvas and packaging while we review your request. For confirmed damage, defects, or incorrect items, we will arrange a replacement at no additional cost or issue an appropriate refund. If applicable law gives you a choice of remedy, we will honor that right.

The requested reporting period helps us resolve issues promptly and does not limit your rights under applicable law.

Before Sending Anything Back

Contact us before returning any item. Do not ship your canvas to our production partner or to the address on the package unless we specifically instruct you to do so.

A physical return may not be necessary. If we require a return for a confirmed damaged, defective, or incorrect item, we will provide instructions and cover the required return shipping costs.

Order Changes & Cancellations

To request a change or cancellation, email wildspokenart@gmail.com immediately with your order number.

We will try to accommodate requests before production begins. Once production has started, changes and cancellations generally cannot be accommodated because your canvas is being made to order.

If we cannot ship within the timeframe stated when you placed your order, we will notify you and offer the option to accept the revised shipment date or cancel the unshipped order for a full refund, as required by applicable law.

Colors & Product Images

Product images may include digital mockups. Slight color differences can occur because of screen settings and printing processes. Please use the listed measurements to select the correct canvas size.

Minor variations alone do not qualify for a change-of-mind return. This does not exclude claims for printing defects or products that materially differ from their description.

Lost or Undelivered Orders

If your order has not arrived or tracking indicates a delivery problem, contact wildspokenart@gmail.com. We will investigate with our production partner and carrier and arrange an appropriate resolution.

Please also review our Shipping Policy for information about delivery estimates and address accuracy.

Refunds

We will email you when your refund request has been reviewed and tell you whether it has been approved.

Approved refunds will be issued promptly to the original payment method. Your bank or payment provider may require additional time to post the refund.

If you have not received an expected refund, contact wildspokenart@gmail.com so we can check its status.

Your Consumer Rights

Nothing in this policy limits rights you may have under applicable consumer protection laws, including rights relating to defective, misdescribed, or undelivered goods.

Contact

For order changes, cancellations, damage reports, or refund questions:

Wild Spoken Art
Email: wildspokenart@gmail.com